SERVICE CATALOGUE MANAGER (SCM)

Reliable and reputable services are hard to come by and mutually beneficial business relationships are more the exception than the rule. The result is a last minute call for an emergency service that is usually costly and not always satisfactory.

How Do I Manage Services To Avoid Compromising Delivery To My Customers?

PiLog SCM registers reference information such as ‘where used’, serial/equipment numbers, tag numbers, etc.

Features:

• Utilizes any of the major global cataloguing standards: eOTD, MESC, UNSPSC etc.
• Standardized templates guide the cataloguer
• Powerful search and identification engine
• Creates structured and standardized practical short descriptions, including SAP 40 character short descriptions
• Creates clear, concise and complete purchasing descriptions to uniquely describe each item
• Standardizes and describes generation features
• Identifies potential duplicates using part number (for material s/products) or properties (attributes) values
• Potential duplicate resolution processes
• Manages commonalities and corporate catalogues across multiple business unites with multiple ERPS
• Registers OEM manufacturer and supplier part numbers with super session
• Registers documentation information such as manufacturer drawings numbers including version, item number, catalogue, SPIR number
• Links and views images and documents from a single material/service
• Integrates to ERPs material and service master modules with standard interface software (Java Connectors or Xi ) for SAP, BaaN, Oracle and Maximo
• Allows for powerful data browsing and on the fly report creation features
• Graph or tabular reports available and data can be exported for use in Microsoft Office
• Security features allow various levels of control at multi-tiered as well as across functional levels. Security can be deployed per user or per role, to limit access and ensure data integrity is maintained.